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Customer Service for Professionals in Health Care

PUBLICATION DATE
FILE SIZE 8,24
ISBN 9780595283651
LANGUAGE ENGLISH
AUTHOR Leebov, Wendy
FORMAT: PDF EPUB MOBI
PRICE: FREE

Do you want to read the book Customer Service for Professionals in Health Care in PDF format? Good choice! This book was written by the author Leebov, Wendy. To read Customer Service for Professionals in Health Care online is now so easy!

This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.Leebov, Wendy is the author of 'Customer Service for Professionals in Health Care' with ISBN 9780595283651 and ISBN 0595283659.

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